Terms of service

Terms & Conditions

Last updated: 01/04/2026

This website is operated by PUNCH Watch Design (trading as PUNCH, PUNCH Watch & Eyewear, and associated brand variations). Throughout the site, the terms “we”, “us” and “our” refer to PUNCH Watch Design.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, along with our Returns Policy and 12-Month Product Guarantee.


1. Use of Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose or in breach of any applicable laws or regulations.


2. Orders & Acceptance

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel any order where reasonably necessary, including but not limited to:

  • Pricing or listing errors
  • Stock availability issues
  • Suspected fraud or misuse
  • Orders placed by resellers or distributors

If we cancel your order after payment has been taken, a full refund will be issued.


3. Pricing & Availability

All prices are subject to change without notice.

We may adjust pricing due to factors including:

  • Exchange rate fluctuations
  • Supplier or manufacturing costs
  • Shipping and logistics costs
  • Market conditions or demand

If a pricing error occurs, we reserve the right to cancel or amend the order. Where applicable, we will contact you before proceeding.

Product availability is not guaranteed and may change without notice.


4. Product Information

We make every effort to display products accurately. However, colours, finishes, and images may vary depending on your device and lighting conditions.

Product descriptions, specifications, and materials may change without notice.

All products are subject to our Returns Policy and 12-Month Product Guarantee.


5. Returns & Product Guarantee

All purchases are subject to our Returns Policy and 12-Month Product Guarantee, which form part of these Terms.

We strongly recommend reviewing these policies before purchasing.


6. International Orders

International orders may be subject to import duties, taxes, and customs charges.

These charges are the responsibility of the customer.

We are not responsible for delays caused by customs or import processing.


7. Third-Party Products

Some products may be manufactured by third-party brands or suppliers.

While we carefully select our partners, product specifications, materials, and design may vary.

Nothing in this section affects your statutory rights or our obligations as the retailer.


8. Website Use & Conduct

You agree not to:

  • Use the site for any unlawful purpose
  • Transmit viruses or malicious code
  • Attempt to gain unauthorised access to systems
  • Use false or misleading information
  • Interfere with the operation or security of the website

We reserve the right to restrict or terminate access where these Terms are breached.


9. Intellectual Property

All content on this website, including logos, designs, images, text, and branding, is owned by or licensed to PUNCH Watch Design.

You may not copy, reproduce, or use any content without prior written permission.


10. Limitation of Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Breach of your statutory rights

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses, including loss of profit, loss of data, or loss of business.

Our total liability in relation to any claim shall not exceed the amount paid for the product in question.


11. Consumer Rights

Nothing in these Terms, our Returns Policy, or our Product Guarantee affects your statutory rights under applicable consumer law.


12. Data & Privacy

Your personal information is handled in accordance with our Privacy Policy.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.


14. Changes to Terms

We reserve the right to update or amend these Terms at any time.

Changes will take effect immediately upon being posted on this page.


15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer law in your country of residence.


16. Contact Information

PUNCH Watch Design
Trading as: PUNCH, PUNCH Watch & Eyewear
167–169 Great Portland Street
5th Floor
London, W1W 5PF
United Kingdom
VAT No: GB452816095

For any questions, please contact us via our website.