Privacy policy

Privacy Policy

Last updated: 01/04/2026

This Privacy Policy explains how PUNCH Watch Design (trading as PUNCH and PUNCH Watch & Eyewear) collects, uses, and protects your personal information when you visit our website or purchase from us.

By using our website, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number
  • Order information: billing and shipping address, order details
  • Account details: login information (if you create an account)
  • Shopping activity: products viewed, items added to cart or wishlist
  • Customer support: any information you provide when contacting us
  • Technical data: IP address, browser type, device information

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support
  • Manage your account (if applicable)
  • Send order confirmations and updates
  • Improve our website and services
  • Detect and prevent fraud

Where you have given consent, we may send you marketing communications. You can unsubscribe at any time.

3. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyse website usage, and personalise content and advertising.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Sharing Your Information

We do not sell your personal information to third parties.

We only share your information where necessary to operate our business, including:

  • Payment providers to process transactions
  • Shipping partners (such as couriers) to deliver your order — this includes your name, address, and contact details where required
  • Technology providers (such as Shopify) to run our website
  • Analytics and marketing platforms to improve our services

We only share the minimum information necessary for these services to operate.

We do not share your personal data for third-party marketing purposes.

5. International Data Transfers

Your personal information may be processed outside your country of residence, including in the United States.

Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil your order and provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

7. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise your rights, please contact us using the details below.

8. Security

We take reasonable steps to protect your personal information. However, no system is completely secure and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Data

Our website is not intended for children under 16, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions or wish to exercise your rights, please contact us via our website.

PUNCH Watch Design
Trading as: PUNCH, PUNCH Watch & Eyewear
167–169 Great Portland Street
5th Floor
London, W1W 5PF
United Kingdom
VAT No: GB452816095